Frequently Asked Questions
How do I order?
Ordering is simple with Carve My Sign! We put the creative control in your hands. Browse our customizable designs and fill in the details that make your piece unique. Choose the size, color, and any text you'd like on your sign. If you're unsure about sizing or need a recommendation, don't hesitate to reach out. Send us an email at carvemysign@gmail.com or message us directly through our live chat on the website— we're here to help and reply right away!
Do I get a preview of my design?
With Carve My Sign, you’ll know exactly what to expect after your purchase.
Once we receive your order, we’ll send you a digital preview of your design within 12 hours. This allows you to see how your chosen design will look with your personalizations.
If we don't receive your confirmation within 2-3 days, we’ll move forward with production to ensure timely delivery.
4o mini
How much is shipping?
We offer complimentary shipping on all US orders via USPS. If you're interested in expedited shipping, please don't hesitate to reach out for more details.
I want something completely custom. Can you make it?
If you can dream it, we can create it! Email us at carvemysign@gmail.com or send us a message through our live chat with your ideas, sketches, sizing, colors, and any other details, and we’ll work with you to bring your vision to life.
Oh no! My order arrived damaged!
Occasionally, packages may be mishandled or damaged during shipment, but don’t worry!
If your order arrives damaged or incorrect, simply contact us right away and send us a photo of the issue. We’ll take care of it for you.
4o mini
How do I find my order number?
You’ll receive an email with your order confirmation, which includes important details like your order number. Once your order has shipped, you’ll receive another email with your tracking number.